Professional Summary
Systems Administrator with 2 years of experience transitioning to Software Engineering. Proven track record in automation, team leadership, and technical problem-solving. Expertise in cloud technologies, database management, and DevOps practices. Currently building modern web applications using Java, Spring Boot, and AWS services.
Technical Skills
Programming Languages
Frameworks & Tools
Cloud & Infrastructure
Machine Learning
DevOps & Automation
Professional Experience
Systems Administrator
The Aspen Group Chicago, IL Feb 2024 - Present- Delivered L2/L3 remote technical support to over 2,000 lab and clinic users, ensuring timely resolution of escalated issues
- Supervised a team of 20+ CAD designers, providing technical guidance and workflow optimization strategies
- Managed Windows Server environments and SQL databases supporting critical applications
- Developed PowerShell/Python scripts to automate routine maintenance tasks
- Collaborated with engineering, security, and helpdesk teams on system integrations and software deployments
Senior CAD Designer
ClearChoice Dental Implant Centers Centennial, CO Oct 2021 - Feb 2024- Designed All-On-Four, edentulous, and Over-Denture temporary PMMAs, achieving high accuracy for post-implant surgeries
- Streamlined CAD design processes by training colleagues and implementing time-saving design tools, improving team productivity
- Consistently delivered high-quality designs under tight deadlines while ensuring patient-specific customization
Dental Lab Technician
May Dental Arts High Ridge, MO July 2020 - Oct 2021- Mastered diverse lab procedures, including implant soft-tissue modeling, tooth selection, bite setting, and denture waxing/finishing
- Managed inventory and ordering lab materials, maintaining optimal stock levels and minimizing delays
Dental Lab Technician
NDX Keller Laboratories Fenton, MO Oct 2014 - April 2020- Conducted precision surveying and model articulation using 3Shape CAD and manual tools to fabricate removable dental appliances
- Prepared and processed dental impressions, ensuring high-quality results for partial dentures, including acrylic, flexible, and metal varieties
Education & Certifications
Bachelor of Science in Computer Science
Western Governors University
Graduated
AWS Certified Cloud Practitioner
Amazon Web Services
Featured Projects
Dental Designer Assignment Project
Developed an AI-powered technician assignment system using XGBoost and Random Forest ensemble models using Python, scikit-learn, and pandas to optimize dental CAD design workflows, reducing manual assignment overhead and improving resource allocation efficiency.
Implemented ensemble machine learning pipeline with 5-fold cross-validation and L1/L2 regularization to achieve RMSE < 2.0 hours and R² > 0.85 for completion time predictions across dental product categories.
Cloud Resume Challenge (This Website!)
Built this responsive resume website using HTML, CSS, and JavaScript, deployed on AWS with S3, CloudFront, and Route 53. Features a visitor counter powered by AWS Lambda and DynamoDB, with CI/CD pipeline using GitHub Actions.