Professional Summary
Systems professional with hands-on experience in troubleshooting, monitoring, and automating production environments. Proven track record of implementing DevOps practices, including CI/CD pipelines, infrastructure as code, and container orchestration. Currently providing L2/L3 support for enterprise IT infrastructure while building practical containerization expertise through homelab projects. AWS certified with demonstrated ability to architect and deploy cloud solutions. Strong problem-solver with a focus on reducing manual work through automation.
Technical Skills
Cloud Platforms
Containerization
Automation & Scripting
CI/CD
Monitoring & Troubleshooting
Infrastructure
Development
Professional Experience
Systems Administrator
The Aspen Group Chicago, IL Feb 2024 - Present- Provide L2/L3 technical support for 2,000+ users across distributed environments, troubleshooting application issues, monitoring system health, and ensuring timely resolution of escalated incidents
- Perform root cause analysis on system failures and application performance issues, documenting findings and implementing preventive measures
- Manage Windows Server infrastructure and SQL Server databases supporting critical healthcare applications with a focus on availability and performance
- Develop and maintain PowerShell and Python automation scripts to eliminate manual tasks, reducing routine maintenance time by 60%
- Collaborate with engineering, security, and operations teams on system integrations, software deployments, and process improvements
Senior CAD Designer
ClearChoice Dental Implant Centers Centennial, CO Oct 2021 - Feb 2024- Designed All-On-Four, edentulous, and Over-Denture temporary PMMAs, achieving high accuracy for post-implant surgeries
- Streamlined CAD design processes by training colleagues and implementing time-saving design tools, improving team productivity
- Consistently delivered high-quality designs under tight deadlines while ensuring patient-specific customization
Education & Certifications
Master of Science, Software Engineering
Western Governors University
In Progress
Bachelor of Science, Computer Science
Western Governors University
Graduated
AWS Certified Cloud Practitioner
Amazon Web Services
Featured Projects
3D Dental Mesh Viewer | Live App
Built a web-based 3D viewer for dental STL files using Three.js, supporting multiple mesh rendering with real-time manipulation and an orthographic camera system optimized for clinical accuracy. Implemented dynamic mesh management with per-object opacity controls, color cycling (6-color palette), and visibility toggles for multi-file workflows.
Engineered smooth camera animations with cubic easing for 6-axis view transitions and configured realistic lighting system (5-light setup) optimized for natural tooth visualization. Deployed to GitHub Pages with CI/CD pipeline for automated builds on commit.
Flashcard Study Platform | Live App
Architected fullstack flashcard application with Firebase Authentication and Firestore database, supporting multiple users with isolated data storage and persistent session management. Implemented CRUD operations for deck management with duplicate detection, allowing users to upload CSV files, replace existing decks, or auto-increment naming for multiple versions.
Engineered review system with state persistence, tracking marked cards, current position, and study mode across sessions. Designed responsive UI with difficulty-based color coding and keyboard shortcuts for efficient studying.
Home Lab Container Infrastructure
Architected and deployed multi-container infrastructure using Docker Compose on Linux, managing 5+ containerized services, including media server and automated workflow applications. Configured container networking, persistent volume management, and inter-container communication.
Implemented environment-based configuration management and automated restart policies for high availability. Troubleshot Docker Engine connectivity issues and optimized container performance on resource-constrained hardware.
Patient Folder Management Automation
Built a Python desktop application to automate patient case folder creation, reducing manual setup time from 2-3 minutes to under 10 seconds (95% reduction) through intelligent text parsing and dual input interfaces.
Deployed as a standalone Windows executable using PyInstaller for seamless distribution across the design team without requiring Python installation.
AWS Cloud Resume Challenge
Architected and deployed a fully serverless resume website using AWS services, demonstrating cloud-native design patterns and infrastructure automation. Developed Java-based Lambda function with atomic DynamoDB operations, handling 200+ daily requests with sub-100ms response times.
Implemented CI/CD pipeline using GitHub Actions for automated testing, building, and deployment of frontend and backend components. Configured infrastructure security, including HTTPS/SSL, CORS policies, and least-privilege IAM permissions.